Shipping & Delivery
Shipping & Delivery
Last updated: [today’s date]
At Malvori, we aim to provide a smooth and reliable delivery experience.
Below you will find all information regarding shipping times, processing, tracking and delivery conditions.
1. Processing Time
All orders are processed within 1–2 business days after payment has been received.
During peak periods (such as holidays or sales events), processing times may be slightly longer.
2. Shipping Time
Standard delivery times for the UK & Ireland:
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United Kingdom: 5–10 business days
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Ireland: 5–10 business days
Delivery times may vary depending on order volume, customs clearance, or the carrier’s logistic network.
3. Shipping Costs
We offer:
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Free shipping within the UK & Ireland
No minimum order value required.
4. Order Tracking
As soon as your order has been dispatched, you will receive a shipping confirmation email containing your tracking link.
If your tracking link has not updated yet, please allow 24–48 hours for the carrier to scan and process your parcel.
5. Delivery Address
Please ensure your delivery address is correct.
We cannot take responsibility for items shipped to incorrect addresses provided by the customer.
If you notice an error, contact us immediately:
📧 service@malvori.co.uk
Orders that have already been dispatched cannot be changed.
6. Delayed or Missing Deliveries
Although rare, delays may occur due to:
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Carrier delays
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Weather conditions
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Customs checks
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High seasonal demand
If your parcel has not arrived within the expected timeframe, contact our support team — we are happy to assist.
7. Parcels Marked as “Delivered”
If your tracking shows “Delivered” but you have not received your parcel:
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Check with neighbours or household members
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Check common drop-off spots (front door, reception, mailbox)
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Contact the carrier for delivery details
If the parcel still cannot be located, contact us and we will help resolve the issue.
8. International Shipping
At this moment, we ship exclusively to:
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United Kingdom
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Ireland
Additional countries may be added in the future.
9. Contact
For all delivery or shipping inquiries:
Our customer service team typically replies within 24 hours on business days.